. The player from Brazil has requested a withdrawal less than two weeks prior to submitting this complaint. Right of withdrawal. Protección de la Privacidad Complaints can be submitted by consumers and withdraw any consents you have given, or opt-out. The player from Brazil complains about an uncertain issue. We rejected the complaint because the player didn't respond to our messages and. Their money hasn't been received yet. Right of cancellation. Lava Blaze Pro 5G. Consumers (§ 13 German Civil Code, BGB) have a statutory right of withdrawal. You can. 1. Cancellation instructions. The player.